Terms & Conditions

Terms & Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our platform.

Eligibility Requirements

To use our platform, you must:

• Be at least 18 years old
• Be physically present in the province of Québec, Canada
• Not be restricted or self-excluded from using gaming services

Geographic Restrictions

Our platform is intended for players within the province of Québec, Canada. If you are not a resident of Québec, we reserve the right to restrict your access.

Account Registration Rules

To create an account, you must:

• Provide accurate and complete information
• Agree to these Terms
• Accept our policies on responsible gaming

One-Account-Per-User Policy

You may only maintain one account with us. Creating multiple accounts or using someone else's account is strictly prohibited.

Identity Verification and KYC

We may request identity verification documents (e.g., government-issued ID) to ensure the accuracy of your information. We reserve the right to suspend or close accounts that fail to comply with our verification policies.

Account Accuracy Obligations

You are responsible for ensuring the accuracy of your account information, including login credentials and contact details.

Account Security Responsibilities

• You must keep your login credentials confidential
• You must not share or transfer your account to anyone else

Login Credentials and Password Protection

• You are responsible for choosing a secure password
• We reserve the right to change our password requirements at any time

Restricted Behaviour and Prohibited Activities

We prohibit:

• Collusion or cheating in gameplay
• Manipulating or exploiting game systems
• Sharing or transferring accounts
• Using automated software (bots) to play games

Bonus and Promotion Rules

Our bonuses and promotions are subject to the following rules:

• Wagering requirements apply to bonus funds
• Bonus amounts may be adjusted or withdrawn at our discretion
• We reserve the right to void bonuses in cases of suspected abuse

Wagering and Gameplay Conditions

You must comply with all applicable laws and regulations regarding gaming. Our games are intended for entertainment purposes only.

Bonus Abuse Prevention

We reserve the right to investigate any suspicious activity related to bonuses or promotions. In case of bonus abuse, we may suspend or close your account.

Deposits and Withdrawals

• Deposits must be made in Canadian dollars (CAD)
• We reserve the right to set limits on withdrawals
• Verification requirements apply to all transactions

Verification Before Withdrawals

We require identity verification for withdrawal requests. You must provide accurate information and documents as requested by our team.

Processing and Review Procedures

All deposits, withdrawals, and bonus payouts are subject to review and processing. We reserve the right to adjust or reject any transaction.

Responsible Gaming Expectations

• We encourage responsible gaming practices
• Self-exclusion options are available for those who need them

Self-Exclusion and Account Restrictions

You may request self-exclusion at any time through our website or by contacting customer support. In some cases, we reserve the right to restrict or suspend your account.

Game Fairness and RNG Systems

Our games use Random Number Generators (RNGs) that have been tested and certified for fairness. We ensure compliance with all applicable gaming regulations.

Technical Interventions or Voided Gameplay

In case of technical issues, we reserve the right to void gameplay, freeze balances, or cancel transactions.

Suspension or Closure of Accounts

We may suspend or close your account due to non-compliance with these Terms, suspected bonus abuse, or other reasons. In such cases, you will not be entitled to a refund or any compensation.

Intellectual Property and Platform Ownership

All intellectual property rights related to our platform remain the exclusive property of Kinzo Bingo Longueuil. Our trademarks and logos are protected by law.

Limitation of Liability

We are not responsible for losses resulting from technical issues, system failures, or other unforeseen events.

Modification of Terms

These Terms may be modified at any time without prior notice. Your continued use of our platform indicates your acceptance of the updated terms.

Contact or Support Guidance

Please contact us if you have questions about these Terms or need assistance with any issues related to gameplay, bonuses, deposits, withdrawals, or account management.

By using our platform, you agree that all disputes will be resolved in accordance with Québec law.